Home page of the American Institute of Professional Bookkeepers—the bookkeeping profession's association.
Home page of the American Institute of Professional Bookkeepers — the bookkeeping profession's association. About the American Institute of Professional Bookkeepers (AIPB) — recognizing bookkeeping as a profession and bookkeepers as professionals Services from the American Institute of Professional Bookkeepers designed to help bookkeepers gain recognition as professionals. Bookkeeping Tips, one valuable bookkeeping, tax, payroll, filing or recordkeeping tip e-mailed to you each week—free. How to contact the American Institute of Professional Bookkeepers Site Map for the American Institute of Professional Bookkeepers (AIPB.org) - the bookkeeping profession's association.
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Continuing Education

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MASTERING CREDIT AND COLLECTIONS:
Business to Business
266 pages + optional open-book final exam

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Members pay $49
Non-members pay $59

Section 1:  Collections basics. Setting up a document retention system. How to set—and get—late charges. Proven phrases to get early payment on invoices. A tickler system that keeps you on top of slow payers.

Section 2: The successful collector. 5 key personal traits. How to time each phone contact and letter. Tested phone and letter phrases that speed up slow payers.

Section 3: Creating collection plans. Detailed 5-step plan with proven collection letters for each step.

Section 4: How to use professional collectors. When and how to choose letter writing v. collection agencies v. collection attorneys. Pros and cons, and fees, of each. Monitoring the service.

Section 5: Avoiding losses with new customers. How to get credit data. When to use postdated checks. How to know when not to sell to a prospect. Special: a complete, legal Credit Application that reveals bad risk before your company sells to thems.

Section 6: Avoiding losses with current customers. Nontechnical explanations of liens, mediation, workout arrangements and other techniques. When and to use each each based on the debt and the debtor.

Section 7:   Customer personal guarantees. Individual v. corporate guarantees. Special feature: a lawyer-approved personal guarantee you can use.

Section 8: How to use collateral. How to find out quickly what assets a customer or prospect owns. How to "perfect" an agreement—and collect the collateral, if needed.

Section 9: Bankrupt, or near-bankrupt, customers. Getting your money when a customer declares bankruptcy. What to do if you receive a bankruptcy notice. Getting back your merchandise.

Glossary 1. Key terms used in collections.

Glossary 2. Key abbreviations used in collections.  Very helpful for decoding notices your company may receive.

Plus: Where to find a prospect's or nonpayer's assets: State-by-state agencies where you can find a prospect's or customer's assets and other financial data.

 

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